Contact us
We're here to help, whenever you need us.
Whether you need help with sizing, product details, an existing order, payment, shipping, tracking, returns, or refunds, the Arvelmontβ’ customer-care team is available 24 hours a day, 7 days a week.
Dresses
Need help with fit, length, styling, or product details? Our team can assist.
Explore Dresses βTops
Questions about fabric, sizing, colors, or availability? Contact customer care.
Explore Tops βSkirts & Sets
Get assistance with coordinated looks, sizing, and product information.
Explore Sets βOrder support
When contacting us about an existing purchase, please include your order number and the email address used during checkout.
This helps us locate your purchase and review your request more efficiently.
Product and sizing questions
For questions about fit, sizing, materials, care, colors, or available options, include the product name or product-page link whenever possible.
Damaged, defective, or incorrect items
If an item arrives damaged, defective, incomplete, or incorrect, contact us promptly. Include your order number and clear photographs of the product, packaging, and shipping label where relevant.
Returns and refunds
Contact customer support before returning merchandise. Approved returns may be directed to a separate return facility, so products should not automatically be mailed to the registered company address.
βHelpful support should feel as effortless as finding the right outfit.β
Need assistance now?
Our customer-care team is available 24 hours a day, 7 days a week.