Shipping designed to keep you informed.
This policy explains processing, dispatch, tracking, delivery estimates, shipping charges, address accuracy, and delivery issues.
Order processing
After payment confirmation and required verification, orders are normally prepared within 2β4 business days. During busy periods, processing may require up to 5 business days.
Estimated U.S. delivery
Standard carrier transit to supported United States addresses is generally estimated at 10β15 business days after dispatch. Processing time is separate from carrier transit time.
Shipping charges
Available delivery methods and applicable shipping charges are displayed during checkout before payment is submitted.
Fulfillment and shipping origin
Orders may be fulfilled from designated facilities or fulfillment partners depending on inventory, destination, package requirements, and availability. Parcel origin may differ from the registered company address.
Tracking
Tracking information is provided after dispatch where available. Carrier systems may require additional time before the first movement or scan appears.
Address accuracy
Customers are responsible for providing a complete and accurate shipping address, including apartment, suite, unit, and postal-code information where applicable.
Delivery delays
Delivery estimates are not guaranteed arrival dates. Weather, holidays, customs procedures, carrier disruption, remote destinations, and other circumstances may affect delivery.
Lost or damaged shipments
If tracking suggests a shipment may be lost, or if a package arrives damaged, contact customer support with your order number and relevant tracking or photographic evidence.
βFrom checkout to delivery, we want every step of your order journey to feel clear.β
Waiting for your next look?
Contact customer care if you need help with tracking or delivery.