Privacy Policy
This Privacy Policy explains how personal information may be collected, used, disclosed, retained, and protected when you visit arvelmont.com, place an order, create an account, or contact customer support.
Information we may collect
- Name, email address, telephone number, billing address, and shipping address.
- Order, transaction, shipping, return, and refund information.
- Customer-account information where applicable.
- Messages, attachments, and other information provided to customer support.
- Device, browser, IP address, website activity, and similar technical information.
How information may be used
Information may be used to process purchases, verify transactions, fulfill orders, provide delivery information, process returns or refunds, provide customer support, prevent fraud, maintain security, and improve store functionality.
Payments
Payment information may be processed by Shopify and applicable payment providers. Sensitive payment details may be transmitted directly to those providers.
Service providers
Information may be shared when reasonably necessary with ecommerce providers, payment processors, fulfillment partners, shipping carriers, technical vendors, analytics providers, fraud-prevention services, or professional advisers.
Cookies and similar technologies
Cookies, pixels, browser storage, and similar technologies may be used to operate the store, remember preferences, understand site activity, improve performance, and support eligible marketing activities.
Marketing communications
Where permitted, we may send promotional messages. Eligible marketing emails may contain an unsubscribe option. Transactional messages such as order or shipping notices may still be sent when required.
Data retention
Information may be retained for as long as reasonably necessary for order administration, accounting, fraud prevention, customer support, dispute handling, and legal compliance.
Security
We use reasonable administrative, organizational, and technical measures intended to protect personal information. No internet-based system can be guaranteed to be completely secure.
Your privacy rights
Depending on your location, you may have rights relating to access, correction, deletion, portability, objection, restriction, or certain opt-out choices.
International processing
Ecommerce, payment, logistics, technical, and other service providers may operate in different countries. Information may therefore be processed outside your country of residence.
Policy updates
We may update this Privacy Policy when our services, technology, providers, business practices, or applicable legal requirements change.